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Contact Us
We’re Here to Help.
A question about a product, your basket or an order? Get in touch with Root & Rise. Share a few details below so we can understand what you need.
Send us a message
For an existing order, please include your order reference in the message.
A little guidance
Before you get in touch.
Frequently asked questionsHow do I place an order?
Browse the shop, choose your products and quantities, then review your basket before checkout. Have a question before ordering? Send us a message.
Are all products always in stock?
Fresh produce and pantry stock can change. Check the product listing and confirm availability for your order; contact the store if you are unsure.
Where and when can you deliver?
Delivery options and timing depend on your location and order. Availability, any charges and the expected timing should be confirmed for your order.
What if there’s a problem with my order?
Contact the store with your order details and a description of the concern. For product issues, include a photo if possible so any return or next steps can be discussed.
Something good for your everyday table.
Explore fresh produce and selected pantry favourites, all in one place.